1. Who We Are

Dreaming Elephants Tutoring, LLC (“DET,” “we,” “us,” or “our”) is a Black-owned, K–12 tutoring company based in Philadelphia, PA. Our website address is: www.dreamingelephantstutoring.com.

We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact forms: Name, email address, phone number, and message content when you reach out to us.
• Booking forms: Name, contact information, student information, and scheduling preferences when booking a consultation or session through Acuity Scheduling.
• Communications: Information you provide when emailing or calling us directly.

Information Collected Automatically

• Website analytics: Pages visited, time spent on site, referring URLs, and general location data (city/region level only) through standard web analytics tools.
• Cookies: Our website uses cookies to improve functionality. You may disable cookies in your browser settings; this may affect some website features.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule tutoring consultations and sessions
• Communicate about your student’s progress and upcoming sessions
• Send session reminders, invoices, and educational updates (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. Third-Party Services

We use the following third-party services that may collect data in accordance with their own privacy policies:

• Acuity Scheduling — For online appointment booking. View Acuity’s Privacy Policy.
• Google Meet / Google Workspace — For online tutoring sessions. View Google’s Privacy Policy.
• WordPress.com / Bluehost — Website hosting and content management.

5. Children’s Privacy (COPPA)

We serve K–12 students and are committed to protecting children’s privacy. We do not knowingly collect personal information directly from children under 13. All contact and booking is handled through parents or legal guardians. If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately at co*****@***********************ng.com.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at co*****@***********************ng.com.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses SSL encryption (https://). However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Dreaming Elephants Tutoring, LLC
Philadelphia, PA
Email: co*****@***********************ng.com
Phone: (267)*******21